What does ClickTale do?
ClickTale is a powerful website (or blog) tracking and analytics solution that will let you gain deeper insight about your visitors. The service allows you to see exactly what people are clicking on in your site, view heatmaps of their clicks, record movies of exactly where they move their mouse and what they click on, and much more.
Here is a short video overview of how ClickTale works:
Who should use ClickTale?
Anyone who is trying to learn more about their website visitors should be using ClickTale. It allows you increase conversions, see exactly the things that people are click on, identify popular or navigation obstacles, and gives you a visual guide on how to make your site better and make more money.
What is included with ClickTale?
There are a lot of features that will be helpful for anyone who has a blog or website:
Visitor Insight:
- Record your visitors’ every action as they browse your website. Including mouse movements and clicks
- Watch movies of your visitor’s browsing sessions in Real-Time
- Analyze you visitor’s behavior with advanced analytics tools and heatmaps
Watch videos of your visitors
- Movies are created in real-time while visitors are browsing your site
- Watch all mouse movements, mouse clicks, keystrokes, scrolling actions, and interactions with your forms
- You can automatically skip periods of inactivity, watch movies in actual browsing speed or fast forward
Heatmaps
One of the most powerful (and cool) tools that ClickTale provides is their heatmap feature. It allows you to see where people are clicking, stopping, scrolling, and more.
Analytics about your forms
- Understand the behavior of visitors that complete your online forms
- Analyze your online forms’ conversion funnel to understand where your visitors are having trouble or falling out of the conversion funnel
- Discover problem fields, find fields that generate errors, and analyze which forms or fields are causing visitors to leave
- Receive recommendations that will increase shopping cart conversion, enhance form completion rates, and reduce abandonment of your forms
Analyics about links & clicks
Another one of the most powerful features of ClickTale is the ability to track clicks on links and images.
- Discover which links, fields or buttons gets hovered-over and for how long?
- In what order do visitors hover-over the different elements of your site?
- What is the hover-to-click conversion rate for each element on your site?
- How long do visitors hesitate before they click?
ClickTale overview
If you are trying to increase conversions, split-test your landing pages, or find out more insight about how visitors are interacting with your site, then ClickTale is the ideal solution. One of the most unique things about their service is the ability to record and actually watch your visitors – what they are clicking on and how they are navigating your site. It’s an excellent solution for anyone trying to increase sales or optimize their site for their visitors.
